Non-Anonymous Complaint Submission – Mono Group

Non-Anonymous Complaint Submission – Mono Group

Dear Visitor,
If you wish to submit a complaint non-anonymously, you will find the necessary information below. The investigation and response process is carried out in accordance with the provisions of Act V of 2013 (Hungarian Civil Code). We will investigate the submitted complaint and notify you of the outcome within 30 days.

Complaint Investigation Deadline:
We will respond to your complaint within 30 days from the date of receipt.

Why is it necessary to provide a postal address?
In certain cases, the investigation of a complaint may require official notifications or the sending of documents. Therefore, providing a postal address is essential for proper communication and legal compliance.

Notice Regarding Malicious Complaints:
Please submit only genuine and well-founded complaints. False or unfounded reports may result in legal consequences:
(defamation, violation of reputation, claims for damages etc...)

GDPR Compliance:
Mono Group and Results Training Ltd. handle all personal data in accordance with the GDPR of 2018. Data is used exclusively for the purpose of complaint handling.

Submitting a Non-Anonymous Complaint


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    Please enter your full name: last name + first name.


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    Please enter a valid email address where we can contact you.


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    Please repeat the exact same email address as above.


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    Please enter your phone number, including country code if applicable.


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    Please provide your full mailing address (ZIP code, city, street, house number).


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